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Redefining Work
Peter Cochrane
What technology means for work ...a view from the industry...
- Work is no longer a place - it is an activity that can be conducted anywhere
- Teleworking is not something to talk about, it is something to do, a necessary and vital component of modern business life
- The world is already dominated by bits; information now makes more money than reshaping things made of atoms
- In the world of atoms, manufacturers no longer make cars and aircraft; they assemble them. They are systems integrators, using a myriad of small companies and individuals who supply the components. In the world of bits, this model is even more powerful - it is called the virtual organisation
- We continue to educate and train people for a world that has gone, let alone for the world that is dying
- Electronic working means no jobs for life, but a new job every few weeks; multiple employers and continuous education and training are already the norm; things will get faster as technology removes distance and raises productivity
- Government, the law and social systems take months and years to react to change; modern companies work in hours and days
- In the past, managers controlled; in the future, there will be fewer, and they will be facilitators, communicators and doers, managing multiple operations on the move
- The biggest threat to any company is the CEO and board who do not use, deny or do not understand the implications of IT
- Electronic working does not mean putting existing processes on screen; it means changing the nature of your business.
An extract from the RSA Redefining Work Report 1998 by Valerie Bayliss
RSA 8 John Adam St, London, WC2N 6EZ
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