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- The new economy does not obey the laws of physics
- Online markets are not the same as the old ones
- The more bits that flow, the more the atoms will want to move
- The Internet enables new and novel interactions
- It also enables new forms of organization
- Organisational charts should be hyper-linked, not hierarchical
- Hyperlinks subvert hierarchy
- Networked markets can change suppliers overnight
- Knowledge workers can change employers over lunch
- Networks promote new forms of knowledge exchange
- Networked markets know more about products than companies do
- Markets are getting smarter, more informed, and faster
- People get better information and support from one another than from vendors
- What happens to markets happens among employees
- Brand loyalty is the corporate version of marriage look out for divorce!
- Companies that do not network and belong to a community will die
- Exponential change is like a tidal wave by the time you see the danger it is too late to run
- We now have to classes in our society: those who will spend any amount of time to save a little money; and those who will spend any amount of money to save a little time
- Work is no longer a place it is an activity and I got to my office to be interrupted for pheromonal excitement
- Technologies and economies are like a ratchet - we cannot go back, an agrarian economy could not support the 6Bn people now on this planet.
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